Defective Products / Warranty Information: Most
items we sell are covered by manufacturers' warranties. If you
experience difficulty with a product, please contact the appropriate
manufacturer for assistance and troubleshooting help. We will work
with you and the manufacturer to resolve any issues. 30-Day Returns: All products returned in their original
condition within the 30 days, if accepted, will be subject up to a 30%
return fee (25% to standard manufactures' restocking fee + 5% credit card processing fee). We
reserve the right to refuse returns or assess additional fees at
our discretion if the merchandise is missing parts or is not in
new condition.
Order Cancellation: If you have given your credit card and have started the ordering process but cancel before the item ships, you will be charged a 5% credit card processing fee - even if you have not yet received the item.
How to Return an Item: 1. Please email to get an RMA (return merchandise authorization) number.
2.
Repack the product in the original packaging and place inside a box
suitable for shipping with all the original enclosures, parts, and
accessories.
3. Return it to the manufacturer or supplier (we will give you this information), postage pre-paid (C.O.D. not accepted), with the appropriate insurance. Please note: Shipping costs are non-refundable.
